Vodacom refuse to cancel contracts that have expired.
Beware of Vodacom not canceling contracts. I have tried 4 times to cancel a contract that I haven't been using for many years. The contract gets canceled only to be reinstated again. I am being charged for a service that I don't use. Vodacom say they don't know who is involved in manipulating the system.
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Vodacom's replyOfficial
20 Nov 2023, 08:16 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Nov 2023, 08:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team