1 reviews | Active since Jan 2017

03 Jul 2018, 08:22

Vodacom refuse to cancel contract

Vodacom refuse to cancel my contract despite 5 attempts telephonically. I have been to the shop twice. They also refuse to release my number to be ported to another service provider.

0
Replies (1)
Vodacom
Vodacom's reply03 Jul 2018, 09:35
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team