NG
Neil G

1 reviews | Active since Dec 2016

05 Mar 2018, 08:55

Vodacom refuse to cancel contract

I am trying to cancel my Vodacom contract but when I call the cancellations department they refuse to give me the quotation and tell me someone is going to call me back, yet I get no call. Please send me an early cancellation quotation for number ********** 505.

My contact number is ********** 954 or email to **********

0
Replies (2)
Vodacom
Vodacom's reply05 Mar 2018, 09:26
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply05 Mar 2018, 15:20
Official

Good day,

Feedback has been provided.

Regards,
RM