Vodacom refuse my phone upgrade(on ceded contract)

I have a Vodacom contract ( managed by Autopage) which is due for an upgrade. I would like to take advantage of the advertised special on the Samsung Galaxy S7 (with Gear VR) and went to 2 Vodacom stores (Zevenwacht on 7.3.16 and Somerset West Mall on 8.3.16) for assistance with this upgrade. Both stores refused to help or said they \could not\" help me. I have received correspondence from Autopage that my contract has been ceded to Vodacom. On enquiry regarding my upgrade they advised that they are unable to assist me with an upgrade to a Galaxy S7 because they have shut down and Vodacom has my contract and that I just needed to wait for Vodacom to port my number. I was then advised by Vodacom that they would only be porting/migrating my number on 17th March as this was their next billing period. <br> Frankly, I don't care if my migration/port is inconvenient and does not coincide with Vodacom's billing period of 17 March. Your billing period is a HUGE inconvenience to me <br> 1)needing my phone upgraded as my current phone is broken<br> 2)not being able to take advantage of the Gear VR promotion<br> 3)and my migration/port taking more than 48 hours from when my contract was ceded to Vodacom"