VC
Valasen C

1 reviews | Active since Feb 2019

20 Feb 2023, 09:49

Vodacom refunds

It is going to be almost 1 year im trying to get my refund from vodacom, everytime i call i get passed around from each different department, vodacom has no easy process to get help , i am cancelling my contracts with them and moving to another network that coverage that has time for their customers

0
Replies (1)
Vodacom
Vodacom's reply20 Feb 2023, 10:06
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team