MM
Mulalo M

1 reviews | Active since Oct 2013

23 Aug 2017, 09:24

Vodacom refunded data ****** again

I was refunded about 2.8GB yesterday. when I checked my balance this morning I was left with 660MB. When I check my phone data usage it showed that I have only used 760MB meaning there is about 2GB missing. I wonder if vodacom has fixed this missing data issue

0
Replies (1)
Vodacom
Vodacom's reply23 Aug 2017, 09:36
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team