AM
Andile M
1 reviews | Active since Aug 2022
29 Nov 2023, 10:29
Vodacom- refund process
I am so disappointed with the appalling service that I getting from Vodacom as I am struggling to get my refund over 2 months
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Vodacom's replyOfficial
29 Nov 2023, 12:52Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that our back office team made contact with you earlier today. They informed you that the refund was processed today. Kindly monitor and check your bank account for the refund.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that our back office team made contact with you earlier today. They informed you that the refund was processed today. Kindly monitor and check your bank account for the refund.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply29 Nov 2023, 12:52
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that our back office team made contact with you earlier today. They informed you that the refund was processed today. Kindly monitor and check your bank account for the refund.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that our back office team made contact with you earlier today. They informed you that the refund was processed today. Kindly monitor and check your bank account for the refund.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,