Vodacom Refund - P J van Schalkwyk
<p>I have stated my case more than a month ago and NOTHING has happened!!!!!!</p> <p>Vodacom owes me R 1880.00 which they deducted *******ly, more than a month AFTER I have terminated my contract with them !!! When I phone them they transfer me from one person to another and then eventually I am cut off!!! This is sooooo bad! I am a pensioner and evrey rand is important to me!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
I have received a similar reply 3 times already but nothing happens. This is going on since 6 Jan 2017.
How is this possible at all?????
I have received a similar reply 3 times already but nothing happens. This is going on since 6 Jan 2017.
How is this possible at all?????
Due course - one day, one week, one month, one year???? They must ckeck the account ( ********** ********** 3715) and they will notice that they have deducted R 1 828.98 on 30 Dec 2016
Due course - one day, one week, one month, one year???? They must ckeck the account ( ********** ********** 3715) and they will notice that they have deducted R 1 828.98 on 30 Dec 2016