Vodacom REFUND ****MING

I requested my refund of R452.00, which remains due to me following an overpayment on my Vodacom account that Vodacom erroneously billed me after the last payment on my contract. It’s been 2 months of the back and forth and Vodacom has decided to pay the money into my old FNB ACC what I have not used for over 2 years. I gave you the correct FNB ACC to pay my money bank into and you are blaming me for what is clearly your fault for assuming I want the refund paid in my CLOSED FNB ACC. I was further advised that the R452 would return to Vodacom within approximately 10 working days from 26 August 2026, which is the date I was informed that the refund had been processed. The 10-working-day period has now passed, and I have already advised Vodacom that the R452 should, by now, have returned to Vodacom and should be identifiable within your unallocated funds/unallocated payments. Despite this, I have not received a satisfactory resolution or confirmation of where my money currently is.

VODACOM GIVE ME MY MONEY BACK!!!!