Vodacom Refund

I am absolutely appalled by the service received by Vodacom in the last few months. I have been a customer for over 5 years and have not been so disappointed before and cannot wait for my contract to end so I do not need to renew with the Company. For the last two months on my invoice I am being charged for Content Services and Vodafone Live which I have not subscribed for. I have data on my phone but for content services and Vodafone live I was being charged a separate amount while my data still remained. This is R 400 extra each month. When I called Vodacom today 27/02/2018 and spoke to Patricia all she said was they have added this service. They added this service without my knowledge and without my consent. How can this be right and what service is this? I have now asked for this to be cancelled, however for the last two months I am paying R 400 extra on my account. I would like a refund for the months I am being charged Content Services and Vodafone Live. Your call centre is absolutely pathetic and I cannot wait to never deal with you again