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Adesh D

1 reviews | Active since May 2011

19 Aug 2016, 16:28

Vodacom Refund

<p>After cancelling a contract with them, they debited my account twice in error. It is now almost 2 months and no refund. Pathetic excuses from every of the 8 agents- unapoligetic, arrogant, no integrity, dishonest, unaccountable, inept, inconsiderate, lackincompetant and lack of any kind of value. Vodacom is not the brand that cherishes its customers. You are a bunch of money grubbing parasites. I really hope people will think twice before they do business with you. 15 years on and u haven't changed one bit.</p> <p>Now escalate, escalate, escalate....</p>

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Replies (2)
Vodacom
Vodacom's reply20 Aug 2016, 03:44
Official

Thank you for making us aware of your complaint.

Please accept our sincere apology for any inconvenience caused.

Kind regards

Vodacom Consumer Websites

Best regards,

Vodacom
Vodacom's reply20 Aug 2016, 03:45
Official

Thank you for making us aware of your complaint.

Please accept our sincere apology for any inconvenience caused.

Kind regards

Vodacom Consumer Websites

Best regards,