Vodacom Refund

<p>I terminated my contract with Vodacom on 24 November 2017 paying a settlement amount of R 2687.98.</p> <p>Since I terminated my account, Vodacom continued deducting money from my cheque account. I phoned Vodacom on 6 January 2017 and they told me Vodacom owes me R 3143.84 which will be deposited in my account within 7 working days. Following up on 31 January when nothing happened I was told that an amount of R 2643.84 will be deposited in my account - nothing happened!!! I then phoned them on 2 February with the same promis. Finally I phoned them on 20 February without any success. I am being transferred from one department to another without any success. The final account number given to me was I ********** at the accounts department. The amount given to me was R 504.00. I am 75 years of age and every cent is important to me. I am really frustrated wit the absolutely poor service I am getting from Vodacom after I have been with them for over 2 decades.</p>