Vodacom Ref ***

Vodacom TRIPLE debited my saving account on 1 July 2020, after I gave notice to cancel my Data contract at end Apr for end May On 1 July Vodacom TRIPPLE debited my savings acc with R316.88. Since early July till 10 Aug I have received no closure and refund of my funds On 7 Aug I get a message from Vodacom they will refund R306.52. To date I received nothing and all Im told is to phone their call centre, (waiting 50/60 min) for someone to pick up phone. I have never come across such ineffective, useless staff. Even when I email them I just get an electronic acknowledgement. What the Hell are you doing Vodacom???