Vodacom redeemed themselves

I refer to my previous review where I shared a bad experience with Vodacom.

I would like to thank them for getting back to us and giving us the credit for the time we had no Fibre Service.

What I have noticed is that the communication between departments need some work and the guilty party here was the Fibre department by not giving the information through to the billing department.

I must however also state that I find that Tobi is not yet fully efficient and I could not get through to the correct people and it added to our frustration and the feeling of being ignored and not helped.

Once again thank you for resolving our issue.

Kind regards