VODACOM RED PLUS BUSINESS POOR SERVICE

HI There ,

I have logged a call two days ago with Vodacom Business as I CANNOT MAKE CALLS TO TELKOM MOBILE NUMBERS , it just says CALL ENDED OR NETWORK BUSY. I have received multiple case ticket support numbers but to date NO RESOLUTION. I am on VODACOM RED PLUS package and this service experienced is just not worth the premium. PLEASE note that this is the second issue within two months that I am having with vodacom and this is impacting my business. I will therefore request and expect a credit on my account as you VODACOM are billing me for something I cannot use.