1 reviews | Active since Apr 2017

13 Apr 2017, 16:30

VODACOM Red Package Rugby Jersey FALSE...

<p>Good Day,</p> <p> </p> <p>went for for an upgrade last week Friday and saw that the red packages offered a free Rugby Jersey.</p> <p> </p> <p>I've been waiting for an email or SMS and nothing till now.</p> <p> </p> <p>Phoned the call centre and was told that the offer only is for individual contracts and not business contracts.</p> <p> </p> <p>Why arent these things told to us when we take out the contract??? </p> <p> </p> <p> </p>

0
Replies (4)
Vodacom
Vodacom's reply13 Apr 2017, 17:04
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

's update26 Apr 2017, 08:10
Reviewer Update

Hi VODACOM,

I am still waiting on an answer.

I did miss a call from you guys but since then haven't received anything.

's update02 May 2017, 15:04
Reviewer Update

Good Day VODACOM,

i am now now still waiting for an answer.

I have contacted the store and they have said that I should be entitled to the Jersey.

I have gone thru the Terms and Conditions and no where it says that.

's update04 May 2017, 11:23
Reviewer Update

Good Day VODACOM,

any feedback???

or are we just going to ignore customers???