BS
BRONWYN S
1 reviews | Active since Jun 2017
03 Dec 2021, 10:35
Vodacom Red Core are not even Knowledgabe about their own plans and monthly rewards that comes with them . Received a rewards sms and no-one knows what im talking about .
This morning I received an SMS on my company cellphone saying " HI - WE HOPE YOU ARE ENJOYING YOUR NEW RED CORE PLAN! DONT FORGET TO CLAIM YOUR FREE UCOOK MEAL KIT VOUCHER TO THE VALUE OF R690 . REDEEM BY USING YOUR CODE "#REDCOOK-4CPQNT" online at : https:bit.ly/uCook .T&Cs apply.Further together.Vodacom .
This code does not exist .Nobody knows what i am talking about .
I called *** / *** spoke to about 3 people . one lady put me on hold and did not mute herself and I could hear her entire personal conversation .
They are not even aware of the monthly rewards that come with this package . Like my monthly R100 KUAIE voucher that i receive via sms .
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Replies (1)0
Replies (1)Vodacom's replyOfficial
03 Dec 2021, 11:14Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply03 Dec 2021, 11:14
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
