BS
BRONWYN S

1 reviews | Active since Jun 2017

03 Dec 2021, 10:35

Vodacom Red Core are not even Knowledgabe about their own plans and monthly rewards that comes with them . Received a rewards sms and no-one knows what im talking about .

This morning I received an SMS on my company cellphone saying " HI - WE HOPE YOU ARE ENJOYING YOUR NEW RED CORE PLAN! DONT FORGET TO CLAIM YOUR FREE UCOOK MEAL KIT VOUCHER TO THE VALUE OF R690 . REDEEM BY USING YOUR CODE "#REDCOOK-4CPQNT" online at : https:bit.ly/uCook .T&Cs apply.Further together.Vodacom .

This code does not exist .Nobody knows what i am talking about .

I called *** / *** spoke to about 3 people . one lady put me on hold and did not mute herself and I could hear her entire personal conversation .

They are not even aware of the monthly rewards that come with this package . Like my monthly R100 KUAIE voucher that i receive via sms .

0
Replies (1)
Vodacom
Vodacom's reply03 Dec 2021, 11:14
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team