GB
George B

1 reviews | Active since May 2011

21 Sept 2020, 09:11

Vodacom Recycles numbers and their customers becomes a secretaries

I just want thank Vodacom once again for the recycled number they gave me. Probably got this contract for 5 months now and still get about 2 calls a day for Mr. Oscar Dlamini. (I am not Oscar Dlamini). Potential customers, be very careful when taking a contract with Vodacom. They recycle old numbers and you as a new customer get calls all the time for people looking for someone else. I complained and complained, but Vodacom don't care. It will cost them less than R20 just to change my sim, but no. I willing pay the R20. Still the answer is no. That means I got about 18 months to go before I can cancel this contract.

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Replies (1)
Vodacom
Vodacom's reply21 Sept 2020, 10:46
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team