GB
George B
1 reviews | Active since May 2011
21 Sept 2020, 09:11
Vodacom Recycles numbers and their customers becomes a secretaries
I just want thank Vodacom once again for the recycled number they gave me. Probably got this contract for 5 months now and still get about 2 calls a day for Mr. Oscar Dlamini. (I am not Oscar Dlamini). Potential customers, be very careful when taking a contract with Vodacom. They recycle old numbers and you as a new customer get calls all the time for people looking for someone else. I complained and complained, but Vodacom don't care. It will cost them less than R20 just to change my sim, but no. I willing pay the R20. Still the answer is no. That means I got about 18 months to go before I can cancel this contract.
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Replies (1)Vodacom's replyOfficial
21 Sept 2020, 10:46Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply21 Sept 2020, 10:46
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
