ZB
Zinay B
1 reviews | Active since Dec 2020
08 Dec 2020, 23:22
Vodacom recurring data bundle ****
The worst company to deal with!! They are a bunch of ******!! I've honestly had it with them and *****ing me with regard to recurring data bundles. The issue has been going on for over a year now and every month I have to call in to cancel "recurring data bundles" which I DID NOT purchase and I keep getting charged for. I have no need for a data bundle when I work from home and have uncapped wifi. I will never again in my life take out a vodacom contract even though I have been loyal to this company for the past 10 years. Cant wait for my contract to expires so I can move onto a more reliable and trusted network that won't ***** me out of my hard earned money.
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Replies (2)
Vodacom's replyOfficial
09 Dec 2020, 07:14Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply09 Dec 2020, 07:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
09 Dec 2020, 10:35Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we have responded via email. Regards Consumer Website Team
Best regards,
Vodacom's reply09 Dec 2020, 10:35
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we have responded via email. Regards Consumer Website Team
Best regards,