Vodacom - recommend to friends and family - NEVER! and this from a customer with multiple accounts and loyal customer from the day Vodacom opened it's doors. Whata disappointment!!!!.

Item: Vodacom
Rating: 1
Author: ERIC P

Needed to upgrade 60 days before contract expires. Willing to pay for the 2 months upfront. Judo the upgrade ad device is US. Point blank refused with advice to get a PEP phone till upgrade date.

Can not believe the business sense behind the advice. Clearly Vodacom need financial advice!!!@

Helpful (0)

Replies (2)

Vodacom's replyOfficial

30 Jan 2022, 17:54

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply30 Jan 2022, 17:54

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

ERIC P's updateReviewer Update

31 Jan 2022, 18:21

Please explain to me how do I go about running my business without a handset till the upgrade date?

ERIC P's update31 Jan 2022, 18:21

Reviewer Update

Please explain to me how do I go about running my business without a handset till the upgrade date?