BK
Barbara K

1 reviews | Active since Jan 2018

21 Jan 2019, 21:50

Vodacom reception very poor!

The Vodacom reception is very poor in the Marble Hall district.

0
Replies (2)
Vodacom
Vodacom's reply22 Jan 2019, 07:47
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team     
Vodacom
Vodacom's reply22 Jan 2019, 12:02
Official
Dear Barbara, 
 Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.  As per our chat today. We have escalated your query to our Network team for assistance. Your SR reference number is ***.   You will be contacted with feedback within 24 to 48 hours.  Regards Consumer Website Team(SA)