Vodacom really Stinks

The arrogance and sheer dishonesty of this service nonprovider doesn't fail to flabbergast me. I, as a matter of course, purchase different data bundles, depending on need, specials, promotions, rewards, etc. Therefore, I always have multiple data bundles expiring at different dates eg 24hrs, 7 days, a month, etc.

So, logically, data bundles expiring FIRST ie. 24hrs must be used up FIRST... Right? WRONG! NOT WITH INEPT VODACOM. Bundle expring last ie. in a month's time is consumed first while those expiring earlier are not consumed and end up being forfeited ..for crying Out Loud! This has been going on for months. Right now I have 300mb received last week that will expire tonight intact and unused ..painful ..while the bundle expiring in August is consumed. Please, this is Insanity.

Vodacom remains unmoved, unsympathetic, arrogant and obstructive. Staff members Elroy Nathan Brickles, Ragmah Stevens and Maahier Davids maintain that the consumption is correct and as should be! You gotta be kidding Me..my money down the drain Vodacom???

In desperation, I finally, after months of agony, turned to head honcho Shameel Joosub on Tuesday 25 June. Received a canned response from Sheryl Moodley in an office with a fancy name, promising contact with me within 24 working hrs. Surprise surprise ..no show from Sheryl

Soon Naicker