IH
Igna H

1 reviews | Active since Jul 2012

13 Aug 2021, 05:43

VODACOM, REALLY SHOULD BE NO STARTS AT ALL!

First of all, its about sales. Wrong information is supp**** and when accounts are received its the opposite of what is discussed. I am so unhappy I just don't even want to know about Vodacom. I end up paying double for devices after I made it clear if account is terminated. I canclled 1 of my numbers, but was ignored. I end up paying R600 extra for 4 months due to understanding, and theres no use for voice recordings if it does not benefit Vodacom. Then, why do I have to pay by 27th if I only get paid last day of the month? Does Vodacom not make enough money employing not qualified people? I tried phoning 3x, I went to Vodacom and they end up phoning Vodacom, the 4th time I got to speak with someone. It costed her to phone me 5 times in day to understand I was double charged on devices. Pathetic useless Vodacom!!!

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Replies (1)
Vodacom
Vodacom's reply13 Aug 2021, 07:43
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team