JH
John H
1 reviews | Active since Jul 2011
24 Nov 2019, 16:48
Vodacom really messes up and cannot fix their own systems
Hi some weeks ago I had a major issue with Vodacom auto purchasing data on my number when the data is about to run out. It took weeks for them to fix this and it's been fine until suddenly today I received a message stating that I had a certain amount of data left and that they would auto purchase 1GB when it runs out. This is ridiculous! It was sorted out but now rears its head again. Vodacom need to get their house in order.
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Replies (1)Vodacom's replyOfficial
25 Nov 2019, 07:57Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's reply25 Nov 2019, 07:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
