JC
Jeff C
1 reviews | Active since Mar 2009
29 Oct 2019, 11:52
Vodacom Really?
Had a complaint for poor service loaded up on hello Peter and Vodacom responded promising to fix or get back to me two weeks ago. There has been no response since - - this is simply not good enough.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
29 Oct 2019, 13:08Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Oct 2019, 13:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JC
Jeff C's updateReviewer Update
29 Oct 2019, 13:34Thank you - - when is an acceptable time to expect a response?
JC
Jeff C's update29 Oct 2019, 13:34
Reviewer Update
Thank you - - when is an acceptable time to expect a response?
JC
Jeff C's updateReviewer Update
07 Nov 2019, 14:32It is now 7th November and I still have not received the call you promised - - you are still collecting the debit order for double the agreed amount. I am too busy to continue contacting you again and again (i have done so 4 times already - - with no response from you) So ignore me and I will go away is working.
One day when I retire, I will have the time to fight you on this but in the mean time I have no option but to continue paying because I simply have not the time to chase you up.
One day when I retire, I will have the time to fight you on this but in the mean time I have no option but to continue paying because I simply have not the time to chase you up.
JC
Jeff C's update07 Nov 2019, 14:32
Reviewer Update
It is now 7th November and I still have not received the call you promised - - you are still collecting the debit order for double the agreed amount. I am too busy to continue contacting you again and again (i have done so 4 times already - - with no response from you) So ignore me and I will go away is working.
One day when I retire, I will have the time to fight you on this but in the mean time I have no option but to continue paying because I simply have not the time to chase you up.
One day when I retire, I will have the time to fight you on this but in the mean time I have no option but to continue paying because I simply have not the time to chase you up.