MF
Michelle F
1 reviews | Active since Jun 2012
16 Aug 2017, 14:36
VODACOM REALLY!!!
After I repeatedly, on many many occassions told Vodacom NOT to sell anything to my mother or change anything on her contract as she is a pensioner and CAN NOT AFFORD ANY additional expenses; they billed her more that R800 this month as opposed to the usual bill of R100+ rand!!!! THIS IS SICKENING AND COMPLETELY UNACCEPTABLE VODACOM!!!
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Vodacom's replyOfficial
16 Aug 2017, 15:00Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply16 Aug 2017, 15:00
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,