KM
Kiroshan M

1 reviews | Active since Oct 2011

25 Apr 2018, 19:50

Vodacom + Real promotions = Real Frustration

Dear Sir/Madam

Please find my sales order number for Vodacom Fibre below: SO171 ********** 65

If you look at the date you will notice it was signed in November. I have called Real promotions, your provider diligently to get the fibre installed. Let me be the first to tell you that you are dealing with a joke of a company who are completely clueless on how your, or its own process should work. I am now dealing with these idiots that you have elected to be the face of your fiber service provider service, and it is a direct reflection on you.

Your service is pathetic, can you please schedule this install immediately, or at least inform me that you cannot and I will go else where.

0
Replies (1)
Vodacom
Vodacom's reply25 Apr 2018, 23:08
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team