YB
Yamkela B

1 reviews | Active since Jul 2020

24 Jul 2020, 12:44

Vodacom ****** consultant

Vodacom is the worse network provider ever. I app**** for a phone in May and it only got delivered in July. the phone only Worked for one day and O had to take it to Vodacom for repairs because it had stopped working already. Today i received an sms to go collect it again at Tygervally mall. When i get there the man yells me the phone is not there and tells me to leave the store When i try to complain. The man I dealt with was NC CZOETZEE. I will never take anything with vodacom ever again and I’m canceling the contracts i have with them and so will my family. The man was so ****** he threw us out the store. I am very disappointed with Vodacom

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Replies (2)
Vodacom
Vodacom's reply24 Jul 2020, 14:03
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
YB
Yamkela B's update25 Jul 2020, 11:08
Reviewer Update
Can someone from Vodacom call me back. I’m trying to canceL the contract becausE the consultants at Tygervalley said they would not assist me