Vodacom ****** agent

This is for Vodacom- Fourways Mall. Complaint about Leeroy Hendricks.

I thought I was okay about this but I went to your store yesterday and I was reminded by one of your consultants that I wasn’t assisted on Saturday because of the color of my skin.

I got to your Fourways shop to get myself a SIM card. A guy by the name of Leeroy Hendricks started a fight with Mandy who is a colleague of his in the shop. It wasn’t the first time this man causes problems in the shop but prior to this I was not the one he targeted.

I got to the shop and Mandy wanted to assist me, the ticket machine wasn’t working so she was sorting it out. While trying to do that, a white couple comes after me and Leeroy appears out of nowhere. He fights with Mandy without listening to what’s going on in front of customers at the shop, the shop was full. He then starts assisting the couple that came after me and without going further Mandy says but I came first. He suddenly says he’s busy with something and his computer isn’t working. I was directly looking at his computer which was working perfectly, he proceeds to take out his phone and reply to messages on WhatsApp while looking if someone has taken me to assist me. He kept at it until another lady came and said she will assist me, asked me to sit on another chair while she finishes assisting another customer.

When I went to the shop yesterday which was the 7th of February, I was met with a lot of eyes on me. I asked someone why and I was told that I was the topic in the morning because Leeroy didn’t want to assist me because of my skin color.

Everyone in the shop was amazing, everyone including the person who assisted me on the 7th. I honestly do not want to be assisted by Leeroy ever again and I would like to take this further with your shop.

If this is how one conducts themselves then he doesn’t represent Vodacom. If this is how you as Vodacom want to be represented then great, I will make sure every single person I know leaves your services and uses someone else. In this country where there’s diversity everywhere and I’m met with a racial ***** like Leeroy Hendricks, in a shop that is supposed to be servicing everyone from all corners, this is beyond sickening. I am disgusted and after yesterday I got very emotional because why me!! Why!!!