1 reviews | Active since Oct 2016

09 Apr 2018, 09:50

Vodacom: R8 per minute calls??

I receive R350 each month from Vodacom with which I buy 3gig of data and R51 rand worth of airtime.

Since the beginning of the month I made 2 calls only with a time of 2 minutes and 4 minutes and 27 seconds. That is a total of 6 minutes and 27 seconds. R51 rand of airtime is depleted after just 2 calls were made.

If my calculations are correct that means that I pay about R8 per minute on calls.

How is this possible?

0
Replies (1)
Vodacom
Vodacom's reply09 Apr 2018, 10:51
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team