RN
Riaan N

1 reviews | Active since Mar 2020

08 Mar 2020, 05:11

Vodacom R3 10MB data refill ****

VODACOM *****ing my airtime bit by bit by allocating an unauthorized R3 10MB data bundle every third day.

Vodacom please stop buying data with my airtime on my behalf. Vodacom keep taking R3 off my airtime for some 10MB Data Refill which I did not sign up for. The opt-out option is not available on my menu as detailed on Vodacom’s website and the call is non-responsive due to the volume of calls and reluctant assistance. As a consumer, I do not think its fair for Vodacom to make decisions to purchase data or anything on my behalf. I purchased airtime and not data. If I want data, then I am fully capable of purchasing data myself. I have no turned to Hellopeter in the hope my issue can be resolved amicably. What do I expect? At minimum a full refund of all an unauthorized deductions. Vodacom: Please I do not want your data refills. Leave my airtime alone!!!

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