Vodacom quick to run to Legal

<p>I have been a Vodacom customer for 15y+ with several nrs.</p> <p>I was talked onto a dual contract ( ********** 398 & ********** 431) somewhere mid 2014. I made a late payment for that Dec, on which I was placed on the Credit Bureau. Later in that year I paid late again, and Vodacom cut my lines (without even contacting me) before I could pay. I paid the arrears, however my airtime (for which I paid for now), was not included. I made an enquiery with their "Customer Service" and was told they will get back to me...nothing happened. I then stopped payment till they get back to me. At the same time, I also told Customer Service that I do not like the idea of having a "recycled nr", as I do get several SMS's from companies threatening the previous owner of the nr. I have NO WHERE agreed to have a recycled nr!. </p> <p>Up to date, almost a year and half later, still no feedback from Vodacom, however, got an email from their Debt Collectors with a FINAL DEMAND.</p> <p>Nice to know that you deal with a company that:</p> <p>1) Cut your line when you pay late</p> <p>2) Does not add the airtime that you actually paid for, after settling the arrears for the month</p> <p>3) Run to Legal to enforce YOUR side of a contract, where they do not provide their side</p> <p>4) Have a pathetic Customer Service that does not come back to you as said.</p> <p> </p> <p>Think my realtionship with Vodacom must also come to an end...they are not the only service providers.</p>