CO
Chris O

1 reviews | Active since Jan 2017

25 Jan 2017, 10:32

Vodacom Quick to debit slow to credit

<p>Vodacom owes us a credit of R 9634.94. The credit note was approved on the 22nd October 2016 we were advised on the 7th November that the money would be paid into our bank account. Three months and numerous emails and phone calls later and still no refund. </p>

0
Replies (2)
Vodacom
Vodacom's reply25 Jan 2017, 11:29
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply25 Jan 2017, 11:30
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team