LN
Linda N

1 reviews | Active since Feb 2013

06 Oct 2018, 08:05

Vodacom quick to add unauthoruzed fees but slow to pay back R169 that they owe

Vodacom owes me R169 for months now. They are so quick to suspend services, however now that I (thank goodness) is rid of them, they want all sort of proof before they will pay me what they owe me. Sis on you Vodacom, you have my detail to pay me. When can I have my money with interest please. Or do you hope I will let this matter go? Well, you are wrong. Pay me.

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Replies (1)
Vodacom
Vodacom's reply06 Oct 2018, 09:12
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team