LW
Liza W
1 reviews | Active since Mar 2022
08 Jul 2024, 08:40
Vodacom quick at contract bad at customer service
My son paid 8k so that he could have an account with Vodacom so he could build a credibility. The contract after the 8 k state a monthly installment of R250 and we have contacted them multiple time nothing changed. His instalment amount is R506 every plus the R8000 they have out of us . Vodacom is the worst server and the best at ignoring customers.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
08 Jul 2024, 10:02 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply08 Jul 2024, 10:02
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
LW
Liza W's updateReviewer Update
08 Jul 2024, 10:09Hahahaha is this a joke , just like your service on phone , please wait for next available consultant please wait .
LW
Liza W's update08 Jul 2024, 10:09
Reviewer Update
Hahahaha is this a joke , just like your service on phone , please wait for next available consultant please wait .
LW
Liza W's updateReviewer Update
10 Jul 2024, 19:08Okay so you phoned, sent an email now what further are we still going to wait , for uow long again???? Your service sucks .
LW
Liza W's update10 Jul 2024, 19:08
Reviewer Update
Okay so you phoned, sent an email now what further are we still going to wait , for uow long again???? Your service sucks .