VODACOM QUESTIONABLE POLICY

Vodacom rents premises in many shopping centres around South Africa where customers can create and buy phone contracts and be assisted with various queries. Yet when one Customer wants to CANCEL a Contract he or she has to phone in and there NOTHING HAPPENS displaying some weird motives behind this policy and practice. Let One think for himself. I am certain that Other Companies dealing with the public with walk in Centres do not have the same policy of Cancelling the Contracts with a Telephone Number where one is promised that they will phone you back and no one phones back to CANCEL THE CONTACT AND FINISH.