LS
Leanie S

1 reviews | Active since Jun 2016

21 Jun 2016, 18:54

Vodacom query not resolved after more than 2 months (2)

<p> It is now another 2.5 weeks later since my previous post on hellopeter and I have still had NO response from Vodacom. No phone call, no e-mail, nothing! Vodacom, my query has still not been attended to, please sort this out - it is now dragging almost 3 months!</p>

0
Replies (1)
Vodacom
Vodacom's reply22 Jun 2016, 05:33
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team