Vodacom Query left unresolved for 2 months!

<p>I have been trying to re-activate my Vodacom contract for 2 months (process started on 15 October according to Vodacom records) but every attempt as left me frustrated and without sound answer as to which department is responsible for this query. After numerous visits and calls to the treaded call centre, it was explained that my Account and cell number has been "mistakenly" deleted and they are unsure whether they can retrieve my number or re-activate the account. </p> <p>I have been a loyal Vodacom account holder for more than 10 year, my family are Vodacom account holders and this experience and pure lack of interest and poor service has led us to close 6 accounts with them. </p> <p>All I wanted was an honest answer as to what happened and how it would be resolved, instead I was left with unanswered questioned, uninterested staff at Customer Care centres and overall VERY POOR CUSTOMER SERVICE AND RESPECT FOR CUSTOMER LOYALITY</p>