VODACOM QUEENSWOOD (NO DEVICE - PRODUCT SETTLED IN FULL.

I purchased a mobile device from Vodacom Store -Queenswood, Pretoria. On the 31/09/2022, I requested a 5G enabled samsung device and paid full balance as a cash purchase from the store, I then recieved the wrong device from the store which was not 5G enabled as advertised on/in the Vodacom Store Booklet/Online Adverti*****t Including the On-Site Store System.

I returned The device within 7 Days andd was informed the correct device was ordered and they awaiting confirmation from Vodacom Centurion.

Its has been an period of (2) TWO Month's Nor have I recieved a Mobile Device nor Feedback since purchase.

It is 11/11/2022 and I still have not Recieved any contact from the store.

I still have to contact the store regarding information about this issue TO DATE.

NO REFUND OR DEVICE RECIEVED WHICH HAS BEEN SETTLED IN FULL 2 MONTHS AGO

WORST SERVICE PROVIDED AND REGRET MY PURCHASE FROM VODACOM, I PERSONALLY WOULD NO LONGER PURCHASE ANY PRODUCTS FROM VODACOM IN THE FORESEEABLE FUTURE.