VODACOM ****PY SERVICES FOR A THEM PROBLEM.

THESE PEOPLE DONT EVEN DESERVE A SINGLE STAR, THEIR SERVICE IS *** THE STAFF ARE ABSOLUTELY ***, SO UNHELPFUL. MY ACCOUNT IS PAID IN FULL EVERY SINGLE DAMN MONTH AND VODACOM ASSUMED MY ACCOUNT IS UNDER DEBT REVIEW AND CANCELLED MY NUMBER, NOT NO ONE CAN ASSIST WITH RESTORING MY SERVICES I GET PUT FROM ONE DEPT TO ANOTHER,

THEN FROM VODACOM LEGA TEAM I GO TO CONSUMER FRIEND I SENT THRU ALL THE DOCUMENTS TO THEM SO DOES MY ADVISER FROM DEBT BUSTERS STILL THEY CAN'T ASSIST ME AND HAVE THIS I DONT CARE ATTITUDE ON THE PHONE. THEN GET TOLD THAT WE MUST CALL THEM EVERY DAY TO FOLLOW UP WITH THIS ACCOUNT, I AM WILLING TO TAKE THIS THE MORE LEGAL ROUTE AS IN I WILL GO TO COURT WITH ALL THESE EMAILS AND DOCUMENTS AND NOT PAY A CENT TO VODACOM AS IT IS ******* TO PUT A SERVICES PROVIDER UNDER DEBT REVIEW AND MY NEGOTIATIONS DOES NOT INCLUDE VODACOM, I ALSO WILL NOT PAY FOR A PRODUCT I DONT NOT HAVE.

ALL THE MANAGERS ARE FOREVER BUSY THEY WILL CALL ME BACK IST BEEN A WEEK AND I AM STILL WAITING,

I HAVE RIGHTS AS A CUSTOMER AND A CONSUMER. VODACOM CANT FIX THIS PROBLEM THEY ****ED UP NOW THEY FIND EVERY EXCUSE IN THE BOOK TO PUSH ME TO THE OTHER DEPARTMENTS. CONSUMER FRIEND THINKS IM EMPLOYED BY THEM TO MAKE PHONE CALLS DAILY TO FIND A SOLUTION TO THEIR MISTAKE. NO COMPASSION NO SYMPATHY NO EMPATHY FOR THE CUSTOMERS. THEY ASSUMED MY ACCOUNT IS IN ERRORS WHEN ITS PAID IN FULL.

TOO QUICK TO RESPOND AND TOO SLOW TO LISTEN.

AND THEY LIE AND SAY YOUR CONNECTION WILL BE RESTORED (liesel) what did your manager escalate? no feedback no call as promised.

USELESS STAFF REALLY.