VODACOM ****PY SERVICE

im having a very terrible experience with Vodacom. last year i took out a business contract with them vodacom LTE Wifi with a rooter. i didnt have any problems with the network and the speed until April 2021 i reported the issue by sending an email to *** and someone will call me and advise me they have sorted the issue and i will see the difference as well and May same thing happened and i will do the same exercise and june and until July where i was just requesting for a cancellation fee . Coz i find my self paying for a service that im not getting, the speed and coverage is soo Bad even now. it was only then when 3 guys from Vodacom Mosala Segonetso , Melusi Ncube and Sechaba Petlane then proposed that they will install network booster (Antena) they will send a Technician and install this things it will help with network. after 2 weeks indeed someone came from Vodacom to "install" the thing all to find out this person says they cant install the thing coz the problem is the speed and they can see it its reallt bad they thought the problem was coverage so they have escalated it to the CIC department to have a look and fix the speed they will get back to me until now . that was on 22 July and on the 28th i emailed Melusi Ncube , Sechaba Patlane and Mosala Segonesto to get some sort of feedback anything and no response on the 04th of August i emailed the people again to get some sort of clarity or something like a reputable company i thought VODACOM was that we still working on it we will get back to you maybe in 4 days or something they just ignore my emails even today. MY INTERNET HAS BEEN GIVEN ME PROBLEMS SINCE APRIL 2021 AND I HAVE BEEN PAYING EVERY MONTH WITHOUT FAIL BUT FOR THIS TO WORK I HAVE TO PUT MY CELL C SIMCARD WICH IS PRE PAID MEANING I HAVE TO SPEND EXTRA MONEY . CAN I PLEASE CANCEL THIS THING PLEASE AND THE REF NUMBER TO MY EMAILS THAT IS NOT BEING IGNORED IS SR***. IM REALLY DISSAPOINTED AT VODACOM