JW
Justin W
1 reviews | Active since Jan 2021
31 Jan 2021, 17:40
Vodacom puzzle is a ****
The Vodacom puzzle competition is a ****, and will keep giving the incorrect wrong puzzle piece on the last puzzle pies. Ive spent 300 vodabucks and all the puzzles are on their last block, and not one gives the correct piece. Its programmed to do this, as clearly seen. This is atrocious coming from a leading cellular telecoms company. Vodacom, this is truly sad. Why would you do this to your users. Ive been with vodacom for 20 years. And this is just sad
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Vodacom's replyOfficial
31 Jan 2021, 19:45Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply31 Jan 2021, 19:45
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JW
Justin W's updateReviewer Update
01 Feb 2021, 12:37Dont reply privately . This is not system generated, as there is no chance in this. Its clearly rigged. How can you get all puzzles but one in less the 30mins then the last one takes you dont even get after using 500vodabucks. There is no chance in this. Only a rigged system designed to make you use up all vodabucks. Its falling short op the Competitions Act of 1998. And this is not fair. Ive been with Vodacom for almost 20 years. And this is low. Do you know how much airtime and bundles you have to buy to get that much vodabucks. And to loose it to your one sides ****
JW
Justin W's update01 Feb 2021, 12:37
Reviewer Update
Dont reply privately . This is not system generated, as there is no chance in this. Its clearly rigged. How can you get all puzzles but one in less the 30mins then the last one takes you dont even get after using 500vodabucks. There is no chance in this. Only a rigged system designed to make you use up all vodabucks. Its falling short op the Competitions Act of 1998. And this is not fair. Ive been with Vodacom for almost 20 years. And this is low. Do you know how much airtime and bundles you have to buy to get that much vodabucks. And to loose it to your one sides ****