VODACOM PUTS THEIR FINGERS IN MY BANK ACCOUNT WITHOUT MY CONSENT

Vodacom staff at Menlyn store are *********** , I took out a contract in January for an iphone x requested that my prepaid number be changed to the contract and on a nano simcard the consultant changed my sim to a nano prepaid and activated the new contract where I swiped an activation fee with my bank card ,only when I received my statements I saw that the contract was active under a different number I called and was advised to go back to the store and when I went to the store the lady had an attitude and said that I wanted an upgrade and now she has to do a lot of work to do she then advised me to leave and says that contract will be active on my new number in 3 days this morning R276 went off my account without my consent where as when I called was advised by an automated system that about an amount of R3600 will go off on my agreed debit date on the 26th off of my account I spoke to a consultant at the call center this morning and requested my money back he got his manager on the phone the first thing the manager told me is to go to the Vodacom office she has no customer service s****s as she kept on interrupting me trying to be right instead of helping I want my money back now !