MJDL
Martha Jacomina De Lange

1 reviews | Active since Jul 2017

04 Jul 2017, 10:06

Vodacom put me on ITC i am ****ed off with them!

<p>I lady from Burnardraaff phoned me to tell me I must pay 1131.23 for my Fodacom acc: l ********** -4, i told her I was paid up, she asked me to fax all document to her witch i did, she said they will invetigate, and get back to me, next thing i know i got a sms telling i was on ITC and i must pay the amount of 1131.23. Can you please help me.</p>

0
Replies (3)
Vodacom
Vodacom's reply04 Jul 2017, 11:11
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply06 Jul 2017, 07:23
Official

Dear Jakkie

Please be advised that feedback has been provided.

Regards,

RJ

Vodacom
Vodacom's reply06 Jul 2017, 07:23
Official

Dear Jakkie

Please be advised that feedback has been provided.

Regards,

RJ