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Faan B

1 reviews | Active since Jun 2015

28 May 2020, 09:06

Vodacom: Put contracts on business profile elegal, 7 months and not sorted out

A contract was put on my companies profile without my consent during Nov 2019, we are paying R600 per month for a contract that I do not have the sim card from. I have send the documentation to every department, where I get the same response, we will get back to you. But they never do. It is now May and still this is not been handled. If been with vodacom my whole life, but now I'm in the market for another service provider that I can trust. NO MORE VODACOM

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Replies (1)
Vodacom
Vodacom's reply28 May 2020, 10:51
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team