Vodacom put ***** contract on account
After spending 53min on line with Vodacom they told me that they can't STOP A ***** NUMBER on my account, for here is the best part the contract hasn't reach its expired day. Paying 517.79 per month for a HARD LOCK SIM number ***. Did asked for payback and proof of contract that I didn't received. Is that the way Vodacom handle there clients and steel from us. I didn't approve that contract and don't even know about it. What answers!!!!!
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Vodacom's replyOfficial
02 Apr 2025, 14:24 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Apr 2025, 14:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
12 Apr 2025, 09:43After complaining a friendly persone from Vodacom phone me (Ashley) and offered to help.
He passed the issue on to "GOOGLE" and did follow up a few times, but sorry to tell that Google doesn't respond to the problem.
Still i didn't get answers about the contract nor a refund on me account.
It's been 10days since my first complain on Hello Peter.
VODACOM STOP *****ING FROM YOU'RE CUSTOMERS
He passed the issue on to "GOOGLE" and did follow up a few times, but sorry to tell that Google doesn't respond to the problem.
Still i didn't get answers about the contract nor a refund on me account.
It's been 10days since my first complain on Hello Peter.
VODACOM STOP *****ING FROM YOU'RE CUSTOMERS
's update12 Apr 2025, 09:43
Reviewer Update
After complaining a friendly persone from Vodacom phone me (Ashley) and offered to help.
He passed the issue on to "GOOGLE" and did follow up a few times, but sorry to tell that Google doesn't respond to the problem.
Still i didn't get answers about the contract nor a refund on me account.
It's been 10days since my first complain on Hello Peter.
VODACOM STOP *****ING FROM YOU'RE CUSTOMERS
He passed the issue on to "GOOGLE" and did follow up a few times, but sorry to tell that Google doesn't respond to the problem.
Still i didn't get answers about the contract nor a refund on me account.
It's been 10days since my first complain on Hello Peter.
VODACOM STOP *****ING FROM YOU'RE CUSTOMERS