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Natasha D

1 reviews | Active since Jun 2018

05 Jun 2018, 16:05

Vodacom purposely blocks second sim access.....False advertising!!!!

I recently purchased a Huawei P8 light 2017. The reason for this choice was because of the dual sim property. Now that I have it the second sim does not work, I have been told that Vodacom purposely block this 2nd sim access. This is unacceptable as this is false advertising. I have been a Vodacom customer for more than 10 year and if this issue is not resolves I will definitely be leaving this network.

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Replies (1)
Vodacom
Vodacom's reply05 Jun 2018, 16:54
Official

Good day

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

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Regards
Vodacom Consumer Website Team