CC
Caleb C
1 reviews | Active since Apr 2018
12 Apr 2022, 08:10
Vodacom purposefully avoiding paying clients back through their bot Toby
Vodacom will not let you speak to a human lately. Toby (I hate bots) can’t handle complex issues especially when you need help in hurry. It comes across as the company’s way of ******** their clients if you can’t claim back your money for their mess ups. Which happen a lot.
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Vodacom's replyOfficial
12 Apr 2022, 08:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Apr 2022, 08:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team