RJvR
Ronald Jansen van Rensburg

1 reviews | Active since Feb 2015

16 May 2015, 08:28

Vodacom pulls out all stops

After complaining about the poor reception for my internet I was contacted by a gentleman in Cape Town. he took all the details and the next day I was visited by a technician who did all sorts of mesurments and declared that I do have a problem. He promised that it would be resolved I a few days. On Monday I was contacted by Anthony from ElectroWave and he arrived and did an installationthat has solved the whole problem.<br> Thanks to Vodacom and there service providers for the excellent service.

0
Replies (1)
Vodacom
Vodacom's reply22 May 2015, 09:21
Official
Hello RonnievR,

We are glad to hear of the service that you received.

Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.

Regards
Consumer Website Team

Best regards,