1 reviews | Active since Nov 2012
Vodacom pulling sneaky moves... double charges, really!?
<p>Vodacom sends me a message telling me it is time for an upgrade! Fantastic, I go through all the motions, as per previous upgrades... Yet no one informs you prior to the upgrade that you will be paying for your old handset AND the new handset!? What on earth is the point of me upgrading then - and WHY WOULD YOU AS VODACOM request your customers to upgrade... oh right, to make more money!! I have been with Vodacom for many years now and been through a few upgrades- never have I been charged for both my devices!?! This is ridiculous??? Please can someone urgently contact me to sort this matter out!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
